Manager of the Quality Management System – ANC accredited; COR code 242114 – 180 hours *
The course is intended for representatives of organizations who want to implement a quality management system or who have already implemented this system and need to maintain it. To do this, they must train specialized staff who know how to coordinate this activity.
- Duration: According to the occupational standard code COR 242114, the total duration of the course is 180 hours (theory + practice), of which 5 days will be in the classroom, during the mentioned period. For additional details regarding the complete agenda of each course session, please contact us at cristina.statescu@certinspect.ro, tel: 0722105099
- Course type: online / open / in-house (maximum 8 participants)
- Location: Bucharest, Iasi, Cluj, Timisoara, Brasov
Curriculum
- o secțiune
- 13 lecții
- 180 de ore
Extinde toate secțiunileRestrânge toate secțiunile
- Curriculum13
- 2.0Presentation of the requirements of ISO 9001 and ISO 19011 respectively
- 2.1Leadership in the quality management system
- 2.2Development of a program of quality objectives, aligned with the strategic objectives of the organization, Strategic Management
- 2.3Ensuring the compliance of the management system with the legal and regulatory requirements,
- 2.4Ensuring that there is management involvement in managing the risks involved in the organization’s processes
- 2.5Applying tools and methods to improve the performance of the organization
- 2.6Coordination of internal audit and second party audit programs
- 2.7Implementation, certification, maintenance of quality management systems. Case studies
- 2.8Coordinating the customer satisfaction monitoring system
- 2.9Development of a supplier relationship management system
- 2.10Coordination, motivation and support of teams involved in improving the organization’s practices, procedures, products and services
- 2.11Risk-based thinking
- 2.12Exercises, case studies
