{"id":7425,"date":"2022-04-12T14:27:19","date_gmt":"2022-04-12T12:27:19","guid":{"rendered":"https:\/\/www.certinspect.ro\/appeals-and-complaints\/"},"modified":"2025-11-22T14:13:09","modified_gmt":"2025-11-22T12:13:09","slug":"appeals-and-complaints","status":"publish","type":"page","link":"https:\/\/www.certinspect.ro\/en\/appeals-and-complaints\/","title":{"rendered":"Appeals and complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7425\" class=\"elementor elementor-7425 elementor-5804\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a65ca2c elementor-section-stretched elementor-section-column-vertical-align-middle elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default\" data-id=\"a65ca2c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;center-curve&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\" height=\"100\">\n\t<path class=\"elementor-shape-fill\" d=\"M 0 0 L100 0 Q 50 200 0 0\" \/>\n<\/svg>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab26bbc elementor-invisible\" data-id=\"ab26bbc\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;maxcoachFadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5ed0da elementor-widget elementor-widget-tm-heading\" data-id=\"a5ed0da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-modern-heading\">\n\t\t\t\n\t\t\t\t\t<div class=\"heading-primary-wrap\">\n\t\t\t<h2 class=\"heading-primary elementor-heading-title\">Appeals and complaints<\/h2>\t\t<\/div>\n\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b1fa1de elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"b1fa1de\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-182eb1f elementor-invisible\" data-id=\"182eb1f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;maxcoachFadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a27dc07 elementor-widget elementor-widget-tm-heading\" data-id=\"a27dc07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tm-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-modern-heading\">\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t<div class=\"heading-description-wrap\">\n\t\t\t<div class=\"heading-description\">\n\t\t\t\t<p>This procedure describes the process of receiving, evaluating and deciding on both calls made by CERTINSPECT customers and complaints to CERTINSPECT customers.<\/p><p><strong>Procedure <a href=\"https:\/\/www.certinspect.ro\/wp-content\/uploads\/2025\/11\/Appeals-and-complaints.pdf\" target=\"_blank\" rel=\"noopener\">\"Appeals and complaints\"<\/a>.<\/strong><\/p><p>Appeal complain form, can be downloaded <a href=\"https:\/\/www.certinspect.ro\/wp-content\/uploads\/2025\/11\/Appeal_complain-form.docx\"><strong>HERE<\/strong><\/a>.<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Appeals and complaints This procedure describes the process of receiving, evaluating and deciding on both calls made by CERTINSPECT customers and complaints to CERTINSPECT customers. Procedure &#8220;Appeals and complaints&#8221;. Appeal complain form, can be downloaded HERE.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7425","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.certinspect.ro\/en\/wp-json\/wp\/v2\/pages\/7425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.certinspect.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.certinspect.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.certinspect.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.certinspect.ro\/en\/wp-json\/wp\/v2\/comments?post=7425"}],"version-history":[{"count":0,"href":"https:\/\/www.certinspect.ro\/en\/wp-json\/wp\/v2\/pages\/7425\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.certinspect.ro\/en\/wp-json\/wp\/v2\/media?parent=7425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}