Manager of the Quality Management System – ANC accredited; COR code 242114 – 180 hours *
12.04.2022 2022-05-26 13:07Manager of the Quality Management System – ANC accredited; COR code 242114 – 180 hours *
Manager of the Quality Management System – ANC accredited; COR code 242114 – 180 hours *
The course is intended for representatives of organizations who want to implement a quality management system or who have already implemented this system and need to maintain it. To do this, they must train specialized staff who know how to coordinate this activity.
- Duration: According to the occupational standard code COR 242114, the total duration of the course is 180 hours (theory + practice), of which 5 days will be in the classroom, during the mentioned period. For additional details regarding the complete agenda of each course session, please contact us at cristina.statescu@certinspect.ro, tel: 0722105099
- Course type: online / open / in-house (maximum 8 participants)
- Location: Bucharest, Iasi, Cluj, Timisoara, Brasov
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Curriculum
- Presentation of the requirements of ISO 9001 and ISO 19011 respectively
- Leadership in the quality management system
- Development of a program of quality objectives, aligned with the strategic objectives of the organization, Strategic Management
- Ensuring the compliance of the management system with the legal and regulatory requirements,
- Ensuring that there is management involvement in managing the risks involved in the organization’s processes
- Applying tools and methods to improve the performance of the organization
- Coordination of internal audit and second party audit programs
- Implementation, certification, maintenance of quality management systems. Case studies
- Coordinating the customer satisfaction monitoring system
- Development of a supplier relationship management system
- Coordination, motivation and support of teams involved in improving the organization’s practices, procedures, products and services
- Risk-based thinking
- Exercises, case studies