Final exam

Presentation of the requirements of ISO 9001: 2015 and ISO 19011: 2018, analysis of individual requirements.

Risk-based thinking (the risk management process with the risk analysis exercise applied to the organization).

Audit, audit principles, coordination of the audit program.

Procedural approach and evaluation of process effectiveness.

Simulation of an audit (internal audit plan, audit program, audit report, non-compliance reports including their resolution through the corrective action plan)

Description of the concepts related to the implementation and audit of a management system in an organization

Exercises, case studies applied, daily.